Topx one believes digital entertainment should bring joy, not stress. We provide the tools, guidance and support to ensure every member plays in a healthy, controlled and responsible manner.
Responsible gaming means enjoying digital entertainment — including Live Casino, Fish Shooting Games and Slots — purely as a form of leisure, not as a way to generate income or escape personal problems. At topx one, we take this seriously because the well-being of our members is our number one priority.
Most people play casually and enjoy the experience without any issues. However, for a small number of individuals, gaming habits can spiral out of control without them realising it. The early signs may be subtle — playing longer than planned, chasing losses, or feeling restless when not playing. Recognising these signs early is the single most important first step.
Topx one has built a suite of control tools directly into our platform so every member can manage their gaming habits with ease. From daily deposit limits to temporary pause options, all controls are at your fingertips — no need to contact anyone, no questions asked.
We are also committed to ensuring our platform remains inaccessible to anyone under the age of 18. Our rigorous identity verification (KYC) process ensures that only adults can register and play at topx one.
Topx one is designed as a digital entertainment platform. Do not rely on gaming as a source of income. Set a budget and stick to the limits you define for yourself.
Set your session time limit through your account settings. Our platform will remind you when your set period is nearly up so you can take a break.
Use our deposit limit tool to ensure you never spend more than you can afford. Limits take effect immediately and require a waiting period before they can be increased.
We provide a range of easy-to-use control tools. All features are available directly within your account – at no extra charge.
Set a maximum deposit amount for a daily, weekly or monthly period. This control helps you manage your entertainment budget wisely without the risk of overspending.
Set how long you want to play in a single session. Our system will alert you 10 minutes before the limit is reached and automatically log you out when time is up.
Choose to pause gaming for 24 hours, 48 hours, one week or one month without closing your account. During the break period, access to games will be fully blocked.
For long-term exclusion, you may apply to be excluded from the platform for 6 months, 1 year or permanently. Requests are processed within 24 hours.
Review your full gaming, deposit and withdrawal history at any time. This transparency helps you understand your gaming habits and make smarter decisions.
Our system automatically analyses gaming patterns. If at-risk behaviour is detected, our team will proactively reach out to offer assistance and guidance.
Gambling problems rarely appear overnight. They develop gradually. Recognising the early signs can help you or someone you care about seek help in time before things become more serious.
Feeling the need to wager with increasing amounts of money to get the same level of excitement as before.
Frequently attempting to "chase" losses by continuing to play even as the situation worsens and funds run low.
Lying to family members, friends, or employers about your playing habits and the amount of money spent.
Using money intended for bills, food, or other basic necessities for wagering.
Feeling restless, irritable, or uncomfortable when trying to cut back or stop playing.
Gaming is starting to affect your personal relationships, work performance or overall mental health.
Answer the following questions honestly to assess your relationship with gaming activity. There are no right or wrong answers – this is simply to help you think more clearly.
Have you ever played longer or spent more than you originally planned?
Have you ever played to forget your problems, relieve stress or cope with feelings of sadness?
Have you ever borrowed money or sold belongings to fund your gaming?
Has someone close to you ever expressed concern about your gaming habits?
Do you feel guilty or regretful after a long gaming session or after spending a large amount of money?
Have you ever failed to meet work, family or social responsibilities because you spent too long playing?
Have you ever felt your account needed to be "closed" but kept playing because you couldn't stop?
All of these control tools are accessible directly through your account settings in the topx one app or website. Below is a quick guide to each feature.
Go to login page and enter your account details. All responsible gaming control tools are available within your account settings panel.
Click your profile icon at the top right of the screen, then select "Account Settings" or "Responsible Gaming" from the menu that appears.
You will see options for deposit limits, session time limits, playing breaks, and self-exclusion. Choose whichever suits your needs.
Enter your desired limit value and click "Confirm". The limit will take effect immediately. To increase the limit, a 48-hour waiting period applies for your safety.
If you need a longer break, select "Self-Exclusion" and specify the duration. During this period, your account cannot be accessed and no deposits can be made.
The topx one support team is available 24/7 via in-app live chat. Don't hesitate to reach out – no question is too small or too big.
More than just words – we prove our commitment to responsible gaming through real actions every day.
Round-the-clock customer support, every day
Self-exclusion request processing time
Responsible gaming control tools available free of charge
Strictly enforced minimum age requirement