Your privacy is our priority. This document clearly explains how topx one collects, uses, stores, and protects the personal information of every member in Malaysia.
Topx one ("we", "Platform") respects the privacy of every individual who uses our services. This Privacy Policy transparently explains how we handle your personal data when you register an account, make a deposit, play games, or simply browse our website at topxone.pro.
This policy applies to all users of the topx one platform in Malaysia, including registered members, mobile app users, and website visitors. By using our platform, you agree to the information collection and usage practices described in this document.
Topx one collects your personal information through several means – directly from you during registration, automatically through your use of the platform, and in some cases, from trusted third-party sources. The following are the types of information we collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity | Full name, identification card number, date of birth | Registration & KYC |
| Relationship | Phone number, email address | Account registration |
| Financial | Bank account number, bank name, transaction records | Deposits & Withdrawals |
| Technical | IP address, device type, browser, operating system | Automatically during use |
| Behaviour | Gaming history, login records, session duration | Platform system login |
| Communications | Live chat records, support emails, complaints | Interactions with customer support |
We do not collect information beyond what is necessary for the stated purposes. Every category of data collected has a clear and legitimate purpose.
The information we collect is used responsibly for the following purposes only. We will not use your data for any other purpose without obtaining your prior consent:
Topx one takes data security very seriously. All member personal information is stored on servers protected by the highest industry security standards. We use 256-bit SSL encryption for all data transmitted between your device and our servers, ensuring no third party can intercept or read your information in transit.
Your personal data is retained for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Financial transaction records are kept for a minimum of 7 years in line with compliance requirements.
Topx one does not sell, rent, or trade your personal information to any third party for marketing purposes. We only share your data under the following limited circumstances:
Topx one uses cookies and similar tracking technologies to enhance the user experience, analyze platform traffic, and deliver relevant content. The following are the types of cookies we use:
You can manage cookie settings through your internet browser. However, disabling certain cookies may affect the functionality of some parts of the platform.
As a topx one member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights within a reasonable timeframe:
Requesting a copy of the personal data we hold about you at any time.
Requesting corrections to inaccurate or incomplete information in your account.
Requesting the deletion of your personal data, subject to legal retention requirements.
Objecting to the processing of your data for direct marketing purposes at any time.
Receiving your personal data in a structured, machine-readable format.
Requesting restrictions on the processing of your data under certain specified circumstances.
Topx one strictly does not accept registration or use of the platform by individuals under the age of 18. We do not knowingly collect any personal information from minors or underage individuals.
Should we discover that a child's personal information has been collected without our knowledge through age misrepresentation, we will take immediate steps to delete that information and close the account in question. Parents or guardians who suspect that an underage family member has registered an account may contact us immediately for follow-up action.
The topx one platform may contain links or integrations with third-party services such as game providers and payment gateways. This Privacy Policy applies solely to the topx one platform and does not cover the privacy practices of any such third parties.
We are not responsible for the content, privacy policies, or practices of any third-party websites or services linked from our platform. We encourage you to read the privacy policy of each third-party platform you use separately.
Topx one reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material amendments will be communicated to members via in-platform notifications or email at least 7 days before taking effect.
The "Updated" date at the top of this page will always reflect the latest version of this policy. We encourage you to review this page periodically. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our privacy team is ready to assist. You can reach us through the following channels:
We are committed to responding to all privacy-related enquiries within 3 business days. For more complex cases requiring further investigation, a full response will be provided within 14 business days.
We don't just comply with the law – we build trust through concrete actions to protect every piece of information you entrust to us.
All data transmitted between your device and topx one servers is protected with military-grade encryption. Your information cannot be intercepted in transit.
Our identity verification process uses encrypted channels. Your identification documents are processed in a secure environment and are not retained longer than necessary.
Your data is stored in high-grade data centres with multi-layered physical and digital access controls. Regular security audits ensure protection standards are consistently maintained.
Topx one has never and will never sell or trade member personal information to third-party advertisers or data brokers for any marketing purpose.
Our automated fraud detection system continuously monitors all transactions and account activity, protecting you from unauthorised access and suspicious activity.
Our privacy practices are designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards for responsible data management.